Voluntary Cancellation
Discuss cancelling because your travel plans changed and review the applicable fare conditions.
Call for assistance →
Flight cancellation assistance
Need Help With a Flight Cancellation?
Call for independent assistance reviewing cancellation options, fare conditions, possible travel credits, refund eligibility and applicable charges before making a decision.
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Review cancellation rules
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Discuss refund eligibility
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Understand travel credits
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Protect remaining segments
Review fare terms, possible penalties and total charges before authorizing cancellation.
Live Assistance
Discuss your cancellation request by phone.
Fare-Rule Review
Understand restrictions before cancelling.
Charges Explained
Review penalties and service fees.
Clear Next Steps
Understand the possible outcomes.
Cancellation support
Help for Common Flight Cancellation Situations
Available options depend on the fare purchased, airline rules, timing and reason for cancellation.
Refund Review
Understand whether a refund may be available under the ticket rules and airline policy.
Call for assistance →Travel Credit
Review whether unused ticket value may become a future travel credit and what restrictions may apply.
Call for assistance →Last-Minute Cancellation
Get assistance reviewing possible options when departure is approaching.
Call for assistance →Multi-City Itinerary
Discuss how cancellation may affect several connected or separate flight segments.
Call for assistance →Family or Group Booking
Review cancellation considerations for several passengers traveling on one itinerary.
Call for assistance →Understand the Consequences Before You Cancel
A cancellation may affect the ticket value, penalties, travel credits and remaining itinerary segments.
Current
Reservation
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Possible
Outcome
Before cancelling
Review the Fare Rules and Possible Outcomes
The ticket type and airline conditions determine whether a refund, travel credit, penalty or loss of value may apply.
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Review Fare Conditions
Understand whether the ticket is refundable, nonrefundable or subject to penalties.
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Check Credit Possibilities
Discuss whether the unused value may become a future travel credit and its limitations.
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Understand Total Charges
Review airline penalties, supplier charges and any applicable service fees.
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Protect Remaining Flights
Check whether cancelling one segment may affect later portions of the itinerary.
How assistance works
Three Simple Steps
1
Call With Booking Details
Provide the traveler name, route, dates and reservation confirmation information.
2
Review Available Options
Discuss refund, credit, penalty and itinerary implications.
3
Choose the Next Step
Proceed only after reviewing the applicable terms and charges.
Questions and answers
Frequently Asked Questions
A nonrefundable ticket may still have value as a travel credit,
but penalties and restrictions may apply. The outcome depends
on the fare and airline rules.
Refund eligibility depends on the ticket type, airline policy
and circumstances. Some tickets may qualify for a refund while
others may only qualify for credit.
It may be possible to separate or modify the booking for one
passenger, depending on the reservation and airline rules.
Cancelling one segment can sometimes affect later segments.
Review the complete itinerary before proceeding.
Service fees may apply in addition to airline penalties and
supplier charges. Review the total before authorizing action.
Need to Review a Flight Cancellation?
Call and discuss the reservation, fare conditions and possible cancellation outcomes with an independent travel specialist.
(855) 716-8600 ☎ Speak with a travel specialist Call Now